[ST] [SA] Member Services report: Fan tables

[JB Segal]

Mostly recovered from the worst con crud I've ever caught, and a 14 hour
work day TODAY... only a few small comments:

Quoth Lisa Hertel (lisa at cogitation.org):
> Name of Area?
> Fan tables
> 
> What you did?
> Scheduled fan groups into tables, lay out signs.
> 
> What went right?
> The tables in Crows Nest got a lot of traffic.
> 
> What went wrong?
> The tables in the Lobby didn?t get much use and ended up as fan lounging 
> space, or freebie space. There was confusion with multiple people 
> inviting fan groups. It was unclear whether movie give-aways were a fan 
> table thing. Lack of communication.

Many of the groups were there for at most 1 day, but I think everyone
showed up at least for a few hours.

The downstairs tables were cleared by the hotel on Monday by (the time I
got downstairs. noon?). This turns out to have been no great sadness,
but it was a surprise and not was had been arranged.

> What should be done differently next year?
> More clarity as to who gets a fan table. Fan table person needs to pay 
> attention before December.

A clear use policy should be written and sent to requestors.

Expectations of a minimum time that folks will use the table should be
set, OR perhaps a query as to "How long to you want that for".

If there's a reply of "only from X-Y", try to mate that with others.

Perhaps drop the number of tables as to demand - except that we received
3-4 reservations at the last moment.

Mea Maxima Maxima Culpa, as to dropping every ball thrown at me for
months.

I gather the AGOH had been scheduled for _some_ table on Monday, and
ended up upstairs, and that worked really well for her. That was very
improv, I think and would probably be better served by better planning.
> 
> What sort of schedule/timeline did you use?
> None
> 
> Are the any changes you'd make to the schedule for next year?
> Start much earlier

Perhaps put together a solicitation list.

> Vendors you used?
> None
> 
> Experiments to try next year?
> Think more about Crows? Nest table arrangements; they were sometimes a 
> bottleneck. Use Loby area for LARP, not 3?too much traffic.
> 
> Any comments about the rest of the con (other divisions, hotel, ...)?
> None from JB.

File under 'problems'.

JB
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