Q: Do I need a PayPal account to pay online?
A: No. You can use your credit card on the PayPal site, without a PayPal account.
Q: I haven't been to Arisia in a very long time, do I already have an account?
A:Yes! We keep old registration data.
Q: I can't remember what email address I used to register for Arisia in the past, should I just create a new account?
A: No! We are happy to reset the email for your account, please email email@example.com to arrange this.
Q: How do I change my Name/Badge Name/Address/Email/Phone number with Arisia?
A: You can do this by logging into your Arisia account here.
Q: Can I purchase memberships for other people?
Q: Can I purchase memberships for other people If I already have a membership?
Q: How can I check to see if my child is already registered?
A: I Email firstname.lastname@example.org.
Q: How do I directly access the accounts for my children?
A: If you have used a separate email address to register your child in the past, please just do a password reset with that email address. Otherwise, email email@example.com and we'll get you set up.
Q: Can I check to see if someone else is already registered?
A:Due to privacy concerns, Arisia does NOT give out information regarding their members. If you are inquiring about the registration status of a family member, please email firstname.lastname@example.org.
Q: If my child is an infant, do they need to have a membership?
A: Yes! Even newborns need to be registered for Arisia. Please register them with a no-cost Kid-In-Tow (KIT) type membership.
Q: What sort of membership should I purchase for my child?
A: There are several types of memberships for children:
- Kid-In-Tow are no-cost memberships for when your child (of any age) will be in the presence of a responsible adult with their own membership at all time.
- Turtle Track (formerly Childcare or Babysitting) is for children between the ages of 2-6 who will be partaking in babysitting services while at the convention. These memberships follow the "full rate" cost structure. More information on Turtle Track.
- Fast Track is a membership type for children aged 6-12 that enables those with it to participate in age appropriate programming track. More information on Fast Track.
- Student Memberships at a discounted price are available for current students aged 13-25; students 18 or older need a current student ID.
- More information about children at Arisia.
Q: I need a personal care aide or other companion. Do they need to purchase a membership?
A: No, though they will need a badge to accompany you into most areas of the convention. Purchase a membership for yourself, and then email email@example.com with your name, their name, and their contact information, and ask for an Adult-in-Tow (AIT) membership for them. We will provide them with a badge at no cost.
Q: I am over the age of 25, but a student, can I still get the student rate?
A: Sorry, the student rate is only available for persons aged 13-25. Students aged 18 or older must show current student ID when they check in at the convention.
Q: I do not want to pay for my membership online, can I still pre-register?
A: Yes! You may use the online system to print out the form and mail it in along with your payment.
Q: Can I pre-register and just pay at the door?
A: No. Pre-registrations are only valid if you pay for them at the time that you pre-register.
Q: When does the registration rate go up?
A: Please see the rates at the Registration information page.
Q: What are the one-day rates for the convention?
A: Please see the rates at the Registration information page.,
Q: Can I pre-register for a day membership?
A: No, day memberships are only available at the door on the day in question
Q: I purchased a membership last year but did not attend, may I use it for this year?
A: Yes. Please email firstname.lastname@example.org to arrange this.
Q: I purchased a membership for this year but now will not be able to attend. What are my options?
A: You may either transfer the membership to another individual, or roll over the membership to next year's convention. Please email email@example.com to arrange this.
A: Come to the registration desk at Arisia. We will ask you for a photo ID. If you are unable to show us one, one of our Managers on Duty will work with you. If you have a Student membership and are between the ages of 18 and 25, you will have to bring your Student ID (or other forms of proof that you are 13-25 years of age and currently enrolled in some formal educational program.)
Q: My password for Zambia/Staff Site/Other Arisia Site does not seem to work when I try and login to the registration site. Help!
A: Currently each of these systems has their own password, even if your login is the same. Please do a password reset to gain access to the registration site.
Q: My question was not addressed in this FAQ, how can I find the information I am looking for?
A:for further information please check the the Registration information page, the Arisia Corporate Policies Page, or you may email the registration staff at firstname.lastname@example.org.
Q:I heard Arisia has a cap?
A:In the past Arisia had capped attendance, though we do not expect to do so in 2017. If you are coming to the convention for a single day, check the status on this website first, just to be sure. Email email@example.com or firstname.lastname@example.org if you have other questions about the attendance cap policy